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Welcome

At Abbey Medical Practice we aim to treat all our patients promptly with a high standard of personal care in complete confidence. 

We use our Practice website to inform our patients of any up to date information or resources available to them. We hope you take your time to browse our website, where you will find lots of useful information about the surgery and the serviced we offer

Abbey Medical Practice serves Evesham and the surrounding area.  Our team includes seven GPs, five Nurses, three Health Care Assistants as well as our team of dispensers, reception, secretarial and management staff.

Although the Practice is based in the centre of Evesham and has a significant number of patients within the town boundaries, we also cover many of the surrounding villages and therefore have a Practice area which combines both urban and rural elements.

We offer an on-site dispensing service (available to eligible patients) and we provide a delivery service where appropriate

The Practice list is currently open to patients wishing to register, whether they are new to the area or wish to transfer from another local Practice.  If you live within our practice area and would like to register with us, please complete one of our registration forms that are available on the website or from reception.

We welcome your feedback – please fill out a Friends and Family Test on the website.


masks 19th

Covid Information for Patients August 2021.docx


Covid Vaccination Programme - Update for Patients

Please note that we are currently working our way through lists of patients who require either their 2nd dose of Covid vaccine, a 3rd dose of vaccine (patients who are severely immunocompromised) or their booster dose (given 6 months or more after their 2nd dose). We are experiencing a very high volume of calls about this issue and we would ask that you read the information below before thinking of contacting us.
There is a significant number of patients for us to work through and we are calling patients as quickly as possible. If you have either passed 6 months from your 2nd dose or are about to do so, you can either wait for us to call you or you can contact 119 or search online to book an appointment either at a mass vaccination centre or at one of the Pharmacies who are also providing this service.
We apologise for delays in calling patients, but we have limited capacity and also have to concentrate on providing other key services whilst we continue to offer both Covid vaccinations and influenza vaccinations. We are, however, looking to provide additional Covid vaccination sessions in the next few weeks in order to reduce waiting times for vaccination.
Thank you,
Abbey Medical Practice


APPOINTMENT AND PRESCRIPTION CHANGES

(For more coronavirus updates please see the COVID-19 updates at the bottom of this page)

Prescriptions

Due to pressures arising from the COVID-19 outbreak please give us 72 hours advanced notice when requesting a prescription or your medication. 

Please do not request multiple months of medications or prescriptions, there is no need to stockpile medication as this will cause stock issues and shortages. Therefore, please order medication as normal, bearing in mind the timescale guide above.

All medication requests will be processed and issued normally and please continue to take your medication as normal.

If you are at home self-isolating due to Covid-19 symptoms, please arrange for a family member, friend or neighbour who do not have symptoms to collect your medications on your behalf.

Appointments

Following Public Health Guidance please note we are no longer offer face to face appointments without patients being triaged first.

Please ring the surgery if you wish to be seen, a GP will call you back from a withheld number either that morning or afternoon for triage.  You will then be booked in for a face to face appointment if needed.

Many thanks for your understanding and support.

Patient Access 

Please click on above banner to log into Patient access 

If you need to register, please contact reception on 01386 761111 for more information or see the below leaflet

Patient Access.doc

Accessing GP Records Online Leaflet.docx


Online Consult 

Please click on above banner to access our online consult public page. 

Online consult is a new way of accessing advice online.  As this is so new we will be putting out more information in regards to Online Consult in the coming weeks. 


Patient Participation Group 

We are pleased to have a “virtual” Patient Participation Group and encourage interested patients to join.  Members will be kept informed of topical issues, be able to  express their views on planned service developments and to raise any issues which are of concern and/or will help to improve the standard of care offered by the practice.  Members will receive regular updates on practice    developments and can give us their views and suggestions by email.  

If you would like to join the group, please ask for a form at reception or email abbey.evesham@nhs.net


Would you recommend our practice to your friends and family?

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment.

Your feedback will help NHS England to improve services for everyone.

To go to the Friends and Family Test, please click here

For more information about the Friends and Family Test watch this short video:

https://www.youtube.com/watchv=sWEKinEeyLs&list=PL6IQwMACXkj1NEbF89RTD6oF9nUDyZKw


Extended Hours

A extended hours clinic is available to book for evening and weekend appointments these appointments are held at the Minor Injuries unit at Evesham Community  Hospital.

These appointments won't necessarily be with one of our own GP's but you will have a  booked appointment with a GP who will be able to treat any acute conditions.

If you would benefit from an extended hours appointment, please discuss this with the reception team who would be happy to advise you on availability.

If you are unable to attend the appointment you have booked, for whatever reason, please let us know.  We can offer that appointment to somebody else who may need it.

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Accessible Information Standard 

Do you have difficulty with memory or difficulty to understand? 

Do you have difficulty speaking or making your needs known?

We are working very hard to improve the way we communicate with our patients.  

Please let us know if you need information in another format or communication support and we will try our hardest to accommodate

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BANK HOLIDAYS 

The practice will be closed on the following days:

Upcoming bank holidays in England and Wales 2021
2 AprilFridayGood Friday
5 AprilMondayEaster Monday
3 MayMondayEarly May bank holiday
31 MayMondaySpring bank holiday
30 AugustMondaySummer bank holiday
27 DecemberMondayChristmas Day (substitute day)
28 DecemberTuesdayBoxing Day (substitute day)

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(Site updated 22/11/2021)
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