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Welcome

AMP

At Abbey Medical Practice we aim to treat all our patients promptly with a high standard of personal care in complete confidence. 

We use our Practice website to inform our patients of any up to date information or resources available to them. We hope you take your time to browse our website, where you will find lots of useful information about the surgery and the serviced we offer

Abbey Medical Practice serves Evesham and the surrounding area.  Our team includes seven GPs, five Nurses, three Health Care Assistants as well as our team of dispensers, reception, secretarial and management staff.

Although the Practice is based in the centre of Evesham and has a significant number of patients within the town boundaries, we also cover many of the surrounding villages and therefore have a Practice area which combines both urban and rural elements.

We offer an on-site dispensing service (available to eligible patients) and we provide a delivery service where appropriate

The Practice list is currently open to patients wishing to register, whether they are new to the area or wish to transfer from another local Practice.  If you live within our practice area and would like to register with us, please complete one of our registration forms that are available on the website or from reception.

We welcome your feedback – please fill out a Friends and Family Test on the website.


Abbey Medical Practice

Covid Vaccination Programme - Update for Patients

Covid Vaccination Programme - Update for Patients 21st April 2021

 

As you may already be aware, Abbey Medical Practice continues to work with other local Practices as part of the Vale Primary Care Network (Vale PCN). One of the biggest challenges facing our Network is the delivery of Covid vaccinations to our patient population, and we are all working together to ensure that our patients are immunised as quickly as possible.

 

1st Doses

 

We have now invited all patients in Cohorts 1-9 (i.e. all patients aged 50 and above, along with patients under 50 who have Learning Disabilities or another underlying health condition).  Therefore, if you fall into one of those categories and have not yet booked your first Covid vaccination appointment, please contact us as soon as possible so we can arrange for this to be given.

 

In addition, we have started to invite patients in Cohort 10 (aged 40 to 49) but initially concentrating on those aged 45-49.

 

2nd Doses

 

We are currently inviting patients who received their 1st dose in February 2021 back for their second dose.  When you receive your invitation to book an appointment for your 2nd dose, please do this as quickly as possible – we are finding it necessary to chase a large number of patients who have not responded to the invitation and, due to the volumes of people we are dealing with and the pressure this is putting on the IT systems we are using to manage the vaccination programme, you may find that your booking link is cancelled if it is not used within 3 days of receipt.

 

When you are called for your 2nd dose, please bring with you if at all possible the card that was issued to you when you had your 1st dose, as this will help the immunising staff to ensure the correct type of vaccine is administered for the 2nd dose.  Please be aware that the site you are asked to attend to have your 2nd dose will depend on the type of vaccine you were given – for example, patients who received Pfizer vaccine at Riverside Surgery will need to go back to Riverside for their 2nd dose due to the fact that we cannot move Pfizer vaccine out to individual surgeries.  However, where patients had Astra Zeneca vaccine for their 1st dose, it is likely that we will be able to provide the 2nd dose here in our own premises.

 

Cohorts 1 - 9

 

As stated above we are actively encouraging anybody aged 50 and over and those under 50 with underlying health conditions who have not yet been invited for their 1st dose to contact the Practice as soon as possible to arrange an appointment.

 

Booking an Appointment

 

We are using a system called Accubook to send patients a text message with a link which allows them to view available Covid vaccination appointments online and book their appointment direct. However, where this message is not received we will always follow up and contact patients by phone or letter to make sure nobody is disadvantaged.  The text message may include instructions regarding the date and location of the clinic we are inviting patients to, so please read the text carefully to make sure you book into the correct clinic.

 

If you receive a text with a link to book your appointment, please use it as quickly as possible as this allows us to see how many patients are attending and whether we have capacity to invite more people to the sessions on offer.

 

Attending for your Appointment

 

When attending for your appointment please arrive at the time booked and be aware that, whichever site you are attending, you may well be required to queue outside – therefore, you should dress appropriately. Also, please attend alone if at all possible in order to reduce the number of people passing through the vaccination site.

 

We will continue to provide regular updates on our website and via our social media link. In the meantime, we continue to be very grateful for the support and understanding shown by our patients at what is a very busy and very challenging time

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Are your children back to school?

Guidance note for Parent

Covid Advice from Worcestershire Gov for Children


APPOINTMENT AND PRESCRIPTION CHANGES

(For more coronavirus updates please see the COVID-19 page on the right hand side)

Prescriptions

Due to pressures arising from the COVID-19 outbreak please give us 72 hours advanced notice when requesting a prescription or your medication. 

Please do not request multiple months of medications or prescriptions, there is no need to stockpile medication as this will cause stock issues and shortages. Therefore, please order medication as normal, bearing in mind the timescale guide above.

All medication requests will be processed and issued normally and please continue to take your medication as normal.

If you are at home self-isolating due to Covid-19 symptoms, please arrange for a family member, friend or neighbour who do not have symptoms to collect your medications on your behalf.

Appointments

Following Public Health Guidance please note we are no longer offer face to face appointments without patients being triaged first.

Please ring the surgery if you wish to be seen, a GP will call you back from a withheld number either that morning or afternoon for triage.  You will then be booked in for a face to face appointment if needed.

Many thanks for your understanding and support.

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Patient Access 

Please click on above banner to log into Patient access 

If you need to register, please contact reception on 01386 761111 for more information or see the below leaflet

Patient Access.doc

Accessing GP Records Online Leaflet.docx

Online Consult 

Please click on above banner to access our online consult public page. 

Online consult is a new way of accessing advice online.  As this is so new we will be putting out more information in regards to Online Consult in the coming weeks. 

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Patient Participation Group 

We are pleased to have a “virtual” Patient Participation Group and encourage interested patients to join.  Members will be kept informed of topical issues, be able to  express their views on planned service developments and to raise any issues which are of concern and/or will help to improve the standard of care offered by the practice.  Members will receive regular updates on practice    developments and can give us their views and suggestions by email.  

If you would like to join the group, please ask for a form at reception or email abbey.evesham@nhs.net

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Would you recommend our practice to your friends and family?

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment.

Your feedback will help NHS England to improve services for everyone.

To go to the Friends and Family Test, please click here

For more information about the Friends and Family Test watch this short video:

https://www.youtube.com/watchv=sWEKinEeyLs&list=PL6IQwMACXkj1NEbF89RTD6oF9nUDyZKwJ

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Extended Hours

A extended hours clinic is available to book for evening and weekend appointments these appointments are held at the Minor Injuries unit at Evesham Community  Hospital.

These appointments won't necessarily be with one of our own GP's but you will have a  booked appointment with a GP who will be able to treat any acute conditions.

If you would benefit from an extended hours appointment, please discuss this with the reception team who would be happy to advise you on availability.

If you are unable to attend the appointment you have booked, for whatever reason, please let us know.  We can offer that appointment to somebody else who may need it.

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Accessible Information Standard 

Do you have difficulty with memory or difficulty to understand? 

Do you have difficulty speaking or making your needs known?

We are working very hard to improve the way we communicate with our patients.  

Please let us know if you need information in another format or communication support and we will try our hardest to accommodate

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BANK HOLIDAYS 

The practice will be closed on the following days:

Upcoming bank holidays in England and Wales2021
2 AprilFridayGood Friday
5 AprilMondayEaster Monday
3 MayMondayEarly May bank holiday
31 MayMondaySpring bank holiday
30 AugustMondaySummer bank holiday
27 DecemberMondayChristmas Day (substitute day)
28 DecemberTuesdayBoxing Day (substitute day)

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(Site updated 05/05/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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