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Worcestershire & Herefordshire  - Letter to patients 

Coronavirus 

Abbey Medical Practice is aware of the announcement on 20th November 2020 by the Department for Health and Social Care that anyone aged 50-64 has now been added to the eligible cohorts for this year's flu vaccine. We are now working to order additional vaccine supplies and to plan for more flu clinics in December. We ask that patients refrain from ringing the practice with enquiries on this and we will communicate the new arrangements for flu clinics in the near future.

For Further Information please go to the Covid update page under Services 

New way of seeing our patients

Under current public health guidance we are currently not offering face to face appointments without patients being assessed first. Please read this carefully as the way we provide care has changed:
 
- If you need to speak to a GP we will book you in for an appointment on the telephone. If then the GP wishes to see you they will book you in themselves.
 
-If you have any symptoms of COVID-19 (fever or temperature, a new cough and/or loss of sense of taste or smell) or if you have been in contact with any known or suspected COVID-19 cases then please do not come to the surgery but telephone us for further advice.
 
-To assist us in managing risk, please attend alone unless you need to be accompanied by a carer.
 
- Any patients attending for a face to face appointment should ensure they wear a face covering to the appointment.
 
-Please be aware that you may need to wait outside the surgery as we are still unable to permit patients to wait in the waiting room. You are welcome to wait nearby in your car where possible, but if waiting near the surgery please maintain social distancing.
 
-Please contact the reception team when you arrive for your appointment so we know you are waiting. We will contact you to ask you to come into the surgery when the clinician is ready.
 
-Please be aware that you may be asked several times if you have any COVID-19 symptoms, and we ask for your patience and co-operation in this - this is for the safety of staff and other patients.
 
We are most grateful for your kind assistance.
 
Yours Sincerely
 
 
Abbey Medical Practice

Coronavirus - Please do not come into the surgery without contacting us first. Irrespective of travel history or contact with covid-19, anyone with a new persistent cough and/or fever should self-isolate for 7 days, and do not need to call 111 or any other healthcare provider. If the symptoms worsen or you feel that you may need medical care, you should contact 111. The nhs 111 website is https://111.nhs.uk/ . If you wish to book an appointment call the surgery. Thank you, Abbey Medical Practice

 
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