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COVID- 19

Coronavirus / Covid19 Advice

CORONAVIRUS - PLEASE DO NOT COME INTO THE SURGERY without contacting us first.

APPOINTMENT AND PRESCRIPTION CHANGES

Prescriptions

Due to pressures arising from the COVID-19 outbreak please give us 72 hours advanced notice when requesting a prescription or your medication. 

Please do not request multiple months of medications or prescriptions, there is no need to stockpile medication as this will cause stock issues and shortages. Therefore, please order medication as normal, bearing in mind the timescale guide above.

All medication requests will be processed and issued normally and please continue to take your medication as normal.

If you are at home self-isolating due to Covid-19 symptoms, please arrange for a family member, friend or neighbour who do not have symptoms to collect your medications on your behalf.

Appointments

Following Public Health Guidance please note we are no longer offer face to face appointments without patients being triaged first.

Please ring the surgery if you wish to be seen, a GP will call you back from a withheld number either that morning or afternoon for triage.  You will then be booked in for a face to face appointment if needed.

Many thanks for your understanding and support.


MED 3/FIT NOTES INFORMATION FOR PATIENTS 

REGARDING COVID-19

Click on the link for a copy of the below Statement:

Link:  Suspected COVID-19 Note to your employeer.docx

Irrespective of travel history or contact with COVID-19, anyone with a new persistent cough and/or fever should self-isolate for 7 days,and do not need to call 111 or any other healthcare provider.
If the symptoms worsen or you feel that you may need medical care, you should contact 111. The NHS 111 website is https://111.nhs.uk/.
If you wish to book an appointment call the Surgery.

The NHS Worcestershire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available where possible. You can find the latest information and advice from Public Health England at:  www.gov.uk/coronavirus and on nhs.uk

  •         If you or a member of your household have a new continuous cough and/or fever your entire household should stay at home and self isolate for 14 days. If you live alone and are experiencing the above symptoms you only need to self-isolate for 7 days.  Stay indoors and do not be in close contact with anyone else. If your symptoms deteriorate NHS 111 have an online coronavirus service that can tell you if you need further medical help and advice on what to do: https://www.nhs.uk/conditions/coronavirus-covid-19/  Only telephone NHS111 direct if you are unable to go on-line. Do not go to a GP surgery, community pharmacy or hospital.

  •          Wash your hands more often than usual, for 20 seconds using soap and hot water.  Especially when you get home or into work, after coughing, sneezing and blowing your nose, after being in public areas, or when you eat or handle food. Use hand sanitiser if that’s all you have access to.    

  •          To reduce the spread of germs when you cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel.

  •      put used tissues in the bin straight away and wash your hands afterwards

  •      try to avoid close contact with people who are unwell
  •      do not touch your eyes, nose or mouth if your hands are not clean
  •           Clean and disinfect regularly touched objects and surfaces using your regular cleaning products to reduce the risk of passing the infection on to other people.

At the current time and based on our understanding of what is known of COVID-19 and other similar respiratory viruses, it is likely that older people and those with chronic medical conditions may be vulnerable to severe disease. As more information emerges, recommendations may change.



 
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