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Welcome

AMP

At Abbey Medical Practice we aim to treat all our patients promptly with a high standard of personal care in complete confidence. 

We use our Practice website to inform our patients of any up to date information or resources available to them. We hope you take your time to browse our website, where you will find lots of useful information about the surgery and the serviced we offer

Abbey Medical Practice serves Evesham and the surrounding area.  Our team includes seven GPs, five Nurses, three Health Care Assistants as well as our team of dispensers, reception, secretarial and management staff.

Although the Practice is based in the centre of Evesham and has a significant number of patients within the town boundaries, we also cover many of the surrounding villages and therefore have a Practice area which combines both urban and rural elements.

We offer an on-site dispensing service (available to eligible patients) and we provide a delivery service where appropriate

The Practice list is currently open to patients wishing to register, whether they are new to the area or wish to transfer from another local Practice.  If you live within our practice area and would like to register with us, please complete one of our registration forms that are available on the website or from reception.

We welcome your feedback – please fill out a Friends and Family Test on the website.


Abbey Medical Practice

Covid Vaccination Programme - Update for Patients

As you may already be aware, Abbey Medical Practice has joined with other local Practices to form the Vale Primary Care Network (Vale PCN). One of the biggest challenges facing our Network is the delivery of Covid vaccinations to our patient population, and we are all working together to ensure that our patients are immunised as quickly as possible.

The Government has prioritised patients according to age and clinical risk, and we have been following this guidance since we started giving the Covid vaccination to patients aged 80 and over in December 2020.

We have made good progress with immunising patients in that age group and we have also managed to give the vaccination to the vast majority of residents and staff in our local care homes. We have been immunising frontline health and social care staff and, in addition, we are now carrying out home visits for housebound patients aged 75 and over.

All Practices in our PCN have started this week to invite patients aged 75 and over for their jab. Abbey Medical Practice has just over 300 patients in this particular age group, which we anticipate will take a couple of weeks or so to get through, at which point we will then begin calling patients aged 70 and over for their jab.

We will provide weekly updates on our website and via our social media link. In the meantime, we are very grateful for the support and understanding shown by our patients at what is a very busy and very challenging time.

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Are your children back to school?

Guidance note for Parent

Covid Advice from Worcestershire Gov for Children


APPOINTMENT AND PRESCRIPTION CHANGES

(For more coronavirus updates please see the COVID-19 page on the right hand side)

Prescriptions

Due to pressures arising from the COVID-19 outbreak please give us 72 hours advanced notice when requesting a prescription or your medication. 

Please do not request multiple months of medications or prescriptions, there is no need to stockpile medication as this will cause stock issues and shortages. Therefore, please order medication as normal, bearing in mind the timescale guide above.

All medication requests will be processed and issued normally and please continue to take your medication as normal.

If you are at home self-isolating due to Covid-19 symptoms, please arrange for a family member, friend or neighbour who do not have symptoms to collect your medications on your behalf.

Appointments

Following Public Health Guidance please note we are no longer offer face to face appointments without patients being triaged first.

Please ring the surgery if you wish to be seen, a GP will call you back from a withheld number either that morning or afternoon for triage.  You will then be booked in for a face to face appointment if needed.

Many thanks for your understanding and support.

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Patient Access 

Please click on above banner to log into Patient access 

If you need to register, please contact reception on 01386 761111 for more information or see the below leaflet

Patient Access.doc

Accessing GP Records Online Leaflet.docx

Online Consult 

Please click on above banner to access our online consult public page. 

Online consult is a new way of accessing advice online.  As this is so new we will be putting out more information in regards to Online Consult in the coming weeks. 

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Patient Participation Group 

We are pleased to have a “virtual” Patient Participation Group and encourage interested patients to join.  Members will be kept informed of topical issues, be able to  express their views on planned service developments and to raise any issues which are of concern and/or will help to improve the standard of care offered by the practice.  Members will receive regular updates on practice    developments and can give us their views and suggestions by email.  

If you would like to join the group, please ask for a form at reception or email abbey.evesham@nhs.net

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Would you recommend our practice to your friends and family?

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment.

Your feedback will help NHS England to improve services for everyone.

To go to the Friends and Family Test, please click here

For more information about the Friends and Family Test watch this short video:

https://www.youtube.com/watchv=sWEKinEeyLs&list=PL6IQwMACXkj1NEbF89RTD6oF9nUDyZKwJ

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Extended Hours

A extended hours clinic is available to book for evening and weekend appointments these appointments are held at the Minor Injuries unit at Evesham Community  Hospital.

These appointments won't necessarily be with one of our own GP's but you will have a  booked appointment with a GP who will be able to treat any acute conditions.

If you would benefit from an extended hours appointment, please discuss this with the reception team who would be happy to advise you on availability.

If you are unable to attend the appointment you have booked, for whatever reason, please let us know.  We can offer that appointment to somebody else who may need it.

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Accessible Information Standard 

Do you have difficulty with memory or difficulty to understand? 

Do you have difficulty speaking or making your needs known?

We are working very hard to improve the way we communicate with our patients.  

Please let us know if you need information in another format or communication support and we will try our hardest to accommodate

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Bank Holidays 2020

The practice will be closed on the following days:

Monday 25th May – Spring bank holiday

Monday 31st August – Summer bank holiday

Friday 25th December – Christmas Day

Monday 28th December – Boxing Day

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(Site updated 22/01/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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