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Cute snowflake clipart snowman catching snowflakes clip art image 2NOTICE FOR PATIENTSCute snowflake clipart snowman catching snowflakes clip art image 2

 

WINTER PRESSURES AND ADDITIONAL APPOINTMENTS

 

In recognition of the additional pressures faced by the NHS at this time of year and in response to increasing demand we are adding some additional appointments into our system up until the end of February 2017. 

 

These are 10-minute, book on the day appointments and are for patients who need to be seen urgently.

 

Our Reception staff will offer you one of these appointments, where appropriate, when you ring in for an urgent same day appointment.

 

Please note that these appointments are not available to book in advance as they are specifically designed to help with on-the-day urgent demand.

 

Please ask at Reception for further information.

                                           

Would you recommend our practice to your friends and family?

The NHS friends and family test (FFT) is an
important opportunity for you to provide feedback
on the services that provide your care and
treatment. Your feedback will help NHS England to improve services for everyone.

To go to the Friends and Family Test, please click here

Accessible Information Standard (AIS)

 Do you have difficulty hearing, or need hearing aids, or need to lip-read what people say?

Do you have difficulty with memory or ability to concentrate, learn or understand?

Do you have difficulty speaking or using language to communicate or make your needs known?

We are working hard to improve the way we communicate with patients.  Please tell us if you need information in another format or communication support

                                                                                                                                                                                           

Speak to the reception team for more information 

Bank Holidays 2017

The practice will be closed on the following days:

Friday 14th April 2017 - Good Friday

Monday 17th April 2017 - Easter Monday

Monday 1st May 2017 - Early May Bank Holiday

Monday 29th May 2017 - Spring Bank Holiday

Monday 28th August 2017 - Summer Bank Holiday

Monday 25th December 2017 - Christmas day

Tuesday 26th December 2017 - Boxing Day

                                                                                                                                                                                                                                                         

How do we measure up?

Read our CQC Inspection Report

 

 

                                                                      

Appointment-led Minor Illness Clinic with our Practice Nurse

Every morning from 8.45 a.m. to 12 noon

Our Nurse Practitioner, Maggie Symonds, can treat and prescribe for a variety of conditions

  • Sore throats, Swollen Glands, Mumps
  • Earache, Colds/Flu, Sinusitis
  • Cough, Asthma Symptoms/ COPD
  • Fever, Hayfever, Nosebleeds
  • Sore Eyes, Conjunctivitis, Styes
  • Rashes, Infected Wounds, Cellulitis
  • Warts, Veruccae, Ingrown Toenails
  • Head Lice, Insect Bites, Stings
  • Sunburn, Mouth Problems,
    Simple Dental Problems
  • Diarrhoea, Vomiting, Constipation
  • Urinary Tract Infections, Threadworms, Balanitis
  • Minor Injuries, Bites, Falls
  • Vaginal Irritation/ Discharge

Please note that children under 6 years old and pregnant women are unsuitable for a Minor Illness appointment. Patients with chest or abdominal pain are advised to book an appointment with a GP.

If you are unsure, please call our reception team on 01386 761111 who will be happy to assist you

Online Services

Our online services are provided by Patient Access. This is a free service to practices and patients provided by EMIS Health that allows you online access to:

  •  Check, book and cancel appointments
  •  Check your medication and order repeat medication
  • Update your contact information, including mobile phone and email    address
  • View information from your medical record including allergies, immunisations and medications.
  • New*** Access to coded record will be available from 31st July 2016

You can register for Patient Access online without visiting the practice. The system will then create a basic account that allows you to book an appointment.

To upgrade your account and get access to the complete features that we offer, you will need to visit the practice in person and provide photographic evidence of your identity i.e photocard driving licence/valid passport.

You can also register by visiting the practice in person and requesting a registration sheet which will enable you to set up a full account. This needs to be requested when you visit the practice and will require the same identification.

                                                                                                                                                                                                                                                                                                                                                                       

                                                                                                                                                             

            

                                                                              

Extended Hours Surgery now available

A new extended hours surgery based at Evesham Community Hospital is now available to patients registered with Evesham, Bredon, Broadway and Inkberrow surgeries. 

Appointments are available on Monday, Wednesday and Friday evenings, 18.30 to 21.00 and Saturday mornings, 09.00 -13.00

Please speak to one of our reception team to make an appointment on 

01386 761111

Collecting Prescriptions 

Please allow 2 WORKING DAYS between ordering your prescription and collection.  

Our dispensary processes over 7,000 items a month and staff work hard to ensure that patients have their medication as quickly as possible.  We are unable to speed up requests for patients as this will result in further delays for others awaiting their medication.   Requests to process prescriptions in less than 48 hours may be declined.  Please respect our staff. They are working within strict guidelines to process patient medication safely

                                                                                                                                                                                                                                                                                                                                                                                                                               

(Site updated 10/01/2017)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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