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New prescribing policies in Worcestershire: 
Worcestershire CCGs no longer support the prescribing of certain medications including over the counter medicines (for example paracetamol and ibuprofen), gluten-free products, baby milk and specialist infant formula and oral nutritional supplements. 

For more information on all of these prescriptions please click below:

http://www.worcestershire.nhs.uk/prescribing/

Baby milks

Oral Nutrition Supplements

Gluten-Free Foods

Over the counter


Collecting prescriptions

Please allow at least 48 working hours between ordering your repeat prescription and picking it up.

Our Dispensary process over 7,000 items a month and is working within strict guidelines to dispense medication safely and staff work hard to ensure that patients have their medication as quickly as possible.  We are unable to speed up requests for patients as this will result in further delays for others awaiting their medication.   Requests to process prescriptions in less than 48 hours may be declined. 

If you feel you have an urgent request please ring on the dispensary emergency line on 01386 761100 between 12:00 pm and 3:00 pm Monday to Friday. 

Repeat Prescriptions

Our Dispensary does not accept orders over the telephone if you would like to order a prescription they can be placed in the following ways:

-Online with Patient Access. New users are required to complete a simple registration prior to using this service.

-Taking your computer printed repeat prescriptions request slip to the Dispensary

-Posting your repeat prescription request slip to us

-Patients who have their medication delivered to them by the practice can also hand their repeat prescription requests to our delivery driver.

-Order via a Local Pharmacy

Although requesting online is a 24-hour service please note that online requests will be processed daily up to 4 pm after which time they will be processed the next day.

 

Thank you.


Flu

Flu Vaccinations

Our flu vaccination clinics run from 25th September, we have pre-bookable appointments and also some drop in clinics on a daily basis.

Ring Reception now on 01386 761111 to book an appointment or to find out more information.

The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to ensure they are protected against catching flu and developing serious complications.

You are eligible to receive a free flu jab if you: 

- Are 65 years of age or over 

- Are pregnant

- Have certain medical conditions (e.g Diabetes,Asthma,Pregnant, COPD, CVD)

- Are living in a long-stay residential care home or other long-stay care facility 

- Receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill

    If you are not eligible to receive the Flu vaccination and you would like it, You can go to a local pharmacy such as Boots or Morrisons and pay to have it there.


    Emergency

    Emergency Appointments

    The GP's offer 5 minute emergency appointments, which operate on a sit and wait basis.  We would like to advise patients that although an approximate appointment time is given when the appointment is booked, the actual length of wait until you are seen depends on the number of patients attending as emergency cases and how busy the duty doctor is.  Please note that these appointments are of 5 minutes duration in order to discuss the most clinically urgent problem only. 


    Would you recommend our practice to your friends and family?

    The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment.

    Your feedback will help NHS England to improve servies for everyone.

    To go to the Friends and Family Test, please click here

    For more information about the Friends and Family Test watch this short video:

    https://www.youtube.com/watch?v=sWEKinEeyLs&list=PL6IQwMACXkj1NEbF89RTD6oF9nUDyZKwJ


    NHS

    NHS Health Check

    You could be eligible for a FREE NHS Health Check. The check is designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. If you are aged between 40-74 years old without a pre-existing condition please give Reception a ring on 01386 761111 to check your eligibility and book an appointment.

    Click on the like below for more information in the NHS health check website. 

    http://www.healthcheck.nhs.uk/


    physio- abbey medical

    Did you know you can now refer yourself to physiotherapy?

    To find out more about the service and complete a self-referral form please click here.


    fb

    We now have a new Facebook page which will keep you updated of all the news and goings on at the practice.  Visit the page here and don't forget to Like!


    Minor Illness Clinic

    Minor Illness Appointments are held every morning from 8.45am until 12pm.  Appointments are released at 8 am on the day.

    Our prescribing nurse can treat and prescribe a variety of conditions

    - Sore throats, ear ache

    - Coughs, colds/flu, sinusitis

    - Hayfever

    -Rashes, infected wounds, minor injuries

    - UTI's

    - Headlice, insect bits and stings

    If you are unsure please speak to a Receptionist who will be able to point you in the right direction.

    Please note; children under 6 and pregnant women are not suitable for minor illness clinic and may be required to see a GP.


    baby clinic

    Health Visitor Clinics

    Health Visitor clinics are no longer held at the practice, instead, drop-in clinics are held around Evesham.  Please see below.

     Tuesdays 10.00-11.30am at the Vale of Evesham Christian Center 

    Wednesdays 10.00-11.30am at Evesham Adventure Playground

    1st Tuesday of every month at Pebworth Village Hall


    hearing loop

    Accessible Information Standard 

    Do you have difficulty with memory or difficulty to understand? 

    Do you have difficulty speaking or making your needs known?

    We are working very hard to improve the way we communicate with our patients.  Please let us know if you need information in another format or communication support and we will try our hardest to accommodate.


    Bank Holidays 2017

    The practice will be closed on the following days:

    Friday 14th April

    Monday 17th April

    Monday 1st May

    Monday 29th May

    Monday 28th August

    Monday 25th December

    Tuesday 26th December


    How do we measure up? Read our CQC Report

    http://www.cqc.org.uk/provider/1-199767047


    Online Services

    Our online services are provided by Patient Access. This is a free service to practices and patients provided by EMIS Health that allows you online access to:

     Check, book and cancel appointments

     Check your medication and order repeat medication

    Update your contact information, including mobile phone and email    address

    View information from your medical record including allergies, immunisations and medications.

    New*** Access to coded record will be available from 31st July 2016

    You can register for Patient Access online without visiting the practice. The system will then create a basic account that allows you to book an appointment.

    To upgrade your account and get access to the complete features that we offer, you will need to visit the practice in person and provide photographic evidence of your identity i.e photocard driving licence/valid passport.

    You can also register by visiting the practice in person and requesting a registration sheet which will enable you to set up a full account. This needs to be requested when you visit the practice and will require the same identification.


    Extended Hours

    A new extended hours clinic is now available to book for evening and weekend appointments which will hopefully help patients who find it difficult to attend between 8:00 am -6:30 pm these appointments are held at the Minor Injuries unit at Evesham Hospital.

    These appointments won't necessarily be with one of our own GP's but you will have a booked appointment with a GP who will be able to treat any acute conditions.

    If you would benefit from an extended hours appointment, please discuss this with the reception team who would be happy to advise you on availability.

    If you are unable to attend the appointment you have booked, for whatever reason, please let us know.  We can offer that appointment to somebody else who may need it.


    (Site updated 19/10/2017)

    Contact Details

    Abbey Medical Practice

    Contact Telephone

    01386 761111
    01386 765555
    111
    01386 761100
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